Britannia Textiles trading terms and conditions

Delivery Charges

$9.50 for all deliveries New Zealand wide.
Additional $5.00 for rural delivery.

New Zealand owned

Britannia Textiles Ltd is a New Zealand owned and registered company, and owns and operates this website in the britannia.co.nz domain.

Address in New Zealand

Britannia Textiles Ltd sales, administration, manufacturing, warehouse and distribution is operated from our premises at 6 Natalie Street, Nelson, New Zealand.

Our phone number is 0800 800 366.

Contact us here by emailContact us here by email

Prices on this website

All prices shown on this website are in New Zealand dollars.
GST at the prevailing rate is shown for each product, and added in total when you go through checkout.

Trade account customers will see GST exclusive pricing on their order forms.

Images

All pictures are representative only and actual product/design/pattern/colour may differ.

Credit Card Payments

All credit card payments are transacted securely through Paypal in New Zealand dollars. No credit card details are stored by this website.

Your credit card statement will show a purchase in the name of Britannia Textiles Ltd.

All refunds are refunded to the purchasing credit card only, no exceptions. No cash refunds will be ever be made for a credit card purchase.

Romalpa clause.

This applies when we set up a credit account for you and offer you payment terms. It means that what you buy is not legally yours until you have paid for it. We retain title (ownership) of all goods until you, the customer, have paid in full. Simply your possession does not infer ownership, and if you do not pay for them we may take action to reclaim possession of the goods and claim damages for any loss we incur (including loss of value of goods, legal, transport, and repossession costs).

Returns and Refunds.

If you order a product from this website and when it arrives it is not as described, or faulty or damaged, then please contact us immediately, and certainly no longer that 48 hours from delivery.

We will provide you with a returns number and arrange for our courier to collect the returned items.

After inspection we will contact you to report our findings, and offer a replacement item if that item is stocked.

If we cannot offer a replacement then we will refund the product cost to your credit card.

Delivery time for retail order

Retail orders by credit card are normally despatched within 2 working days, unless other arrangements have been made. Please allow up to 10 working days for manufacturing items.

Export orders

Britannia Textiles Ltd does not export.